The International Telecommunication Union (ITU) with funding support from the Department of Infrastructure, Transport, Regional Development, Communications and Arts (DITRDCA) of Australia in combination with the Australian Department of Foreign Affairs and Trade (DFAT) are proud to provide ongoing technical assistance to the Government of Vanuatu and to aid in the development of a Digital Transformation Masterplan and associated strategy.

This framework document takes into consideration the current situation, requirements, priorities, national strategies and policies of the Government of Vanuatu and is based on a Whole-of-Government approach and international best practices to build on the existing Digital Government status in Vanuatu. The combination of the framework with its partnering strategy is expected to provide a documented view of the collaboration undertaken to construct the framework and the structured approach outlining how the strategic vision for Vanuatu can be achieved.
Traditionally, digital transformation programs have addressed problems in isolation, designing tailored solutions for each specific issue. At the architectural level, these efforts have relied on monolithic systems, where all components are integrated into a single system and not easily reusable. The whole-of-government approach connects system components across departments and services both technically and financially creating a more robust and interoperable architecture.
As an alternative, this framework explores using a microservices-based architecture, where independent, modular components are constructed and can be integrated and extended to build new capability. This approach enhances reusability, reduces costs, simplifies maintenance, and accelerates time to market. The Vanuatu Digital Transformation Masterplan adopts this model to move away from traditional siloed architecture and expensive transformation programs.